One fee. $1,997. It does not move with the salary.

There isn't one, but the economics are worth explaining because the number is genuinely unusual. A traditional agency charges 30–40% of first-year salary and often adds a monthly markup on top, which means they earn more the more you pay your hire. They earn it again every month, forever. We charge $1,997 once, and only if you hire. The search that gets you there costs nothing: sourcing, six stages of vetting, the shortlist, and however many people you decide to interview. We can do that because we recruit from markets where a strong operations or legal support professional earns a fraction of the US rate, we place at volume across a small number of role types we know well, and we don't run payroll or take a cut of the salary. You employ the person directly. The real catch, if you want to call it one, is that this is offshore hiring: you're managing someone in a different time zone, and that takes more intent than hiring down the hall.

If a hire isn't the right fit within the first 90 days, we run the search again at no additional cost, as many times as it takes. There's no cap on replacements and no second fee. We can offer that because the cost of re-running a search we've already scoped is low, and because a bad placement costs us more in reputation than it saves us in effort.

Only when you hire someone. The intake call, the sourcing, all six vetting stages, the shortlist and every interview you run cost nothing. There's no retainer and no fee for the search itself. If nobody on the shortlist is right for you, you owe nothing and we keep looking or we part ways. Replacements inside the 90 days are free as well, so the $1,997 covers the search until it works rather than one attempt at it. What you always pay is the salary, and you pay it to the hire directly.

You'll have a shortlist within 6–10 business days of the intake call. From that first call to your new hire starting is about 21 days on average. We'd rather quote you the real range than a number that sounds better and then misses.

Six stages, and roughly the top 1% of applicants make it through to a client. That covers English fluency tested in conversation rather than self-reported, role-specific skills assessment on the actual tools, work-history and reference verification, and a culture and communication screen. The tool proficiency claim on a résumé has to survive an actual test.

Operations, legal support, marketing, administrative and technical roles, including web developers and software engineers: 50+ role types and 1,200+ placements so far. The real limit is licensure. A practising US attorney, a CPA who signs off on your accounts, a licensed contractor: those seats have to be filled at home, and we'll tell you so rather than sell you a workaround. Where we do stay narrow is the industries, and hiring into the same three over and over is why the vetting is good.

We recruit in Philippines, Pakistan, South Africa, Kenya, Colombia, Peru, Mexico, Costa Rica, Venezuela and Argentina, a pool of over 100,000 candidates. Everyone is vetted for English proficiency and for the time zone overlap you set at intake. The Latin American markets hold a full eight hours against a US working day; the Philippines and Pakistan hold about four.

No, and we'd rather say so plainly than imply otherwise. We recruit, vet, and place. You employ and pay the person directly, which is what keeps the cost structure honest. If you need an employer-of-record or a payroll provider, we'll point you at ones our clients already use. We don't take a referral fee for it.

Most of our clients hadn't. We handle sourcing, vetting, and placement; you interview a shortlist and pick. The 90-day unlimited replacement means the downside of trying is capped at your interviewing time, and you get a named account manager for onboarding rather than a support inbox.

A marketplace hands you a search box and leaves the filtering to you. The work is in reading 200 applications, running the assessments, checking the references, and finding out three weeks in whether the person can actually do the job. That's the part we do. And if we get it wrong we do it again for free, which no marketplace offers.